ORDER AND SHIPPING

Placed an order. What happens next? 

Once your order has been placed, you will receive an auto-generated  Email and SMS. Your Order ID and estimate time of delivery will be provided.

Can I modify my details after placing the order?

You have a maximum of 6 hours to modify your shipping details or your contact number. Write to us at care@peesafe.com to help you out.

Can the order be modified after placing one already?
Unfortunately, you won't be able to modify your order once you've already placed one. However, you can always place a new one. We're easy and quick.
How long do I have to wait for my order?

Our delivery is quite speedy. We take 3-5 business days to make you happy.

Are there any charges for a Cash on delivery Order?

We charge Rs. 59 for attempting a Cash on Delivery.

REFUNDS, CANCELLATIONS AND EXCHANGE

Can I cancel my order?

Of course, you can. This is a democracy! Write to us at care@peesafe.com to do the same.

Can an item be exchanged or refunded for? 

Once delivered, we don't have a return policy or an exchange one. If an item is defected or if we've delivered something wrong by accident, then your items will be replaced at the earliest. A refund is only applicable for orders which weren't delivered to the customer.

How long does a refund take?

Typically, a refund takes 7-10 business days.

MENSTRUAL CARE

Sanitary Pads:

How to use?

The sanitary pads are enclosed in a disposable bag each.

- To expand the folded sanitary pad; from right to left and then the other part from left to right.

-Release the sheet from the back of your sanitary pad and place it on you undergarment.

- Paste the wings under the pad after removing the adhesive sheet visible on top of the sanitary pad.
- At the time of disposal, place the used one in the disposable bag and throw it in the bin.

What is it made of?

Our sanitary pads are specially crafted for you and for our planet. It's make includes 100% organic cotton top sheet along with bamboo fibre for extra leakage protection. This a biodegradable product and is individually wrapped in disposable bags.

Will I get any rashes after using it?

Rashes are usually caused due to the plastic components in sanitary pads. Our sanitary pads are dermatologically tested wherein the top sheet is made of 100% organic cotton which is grown without the use of any chemicals or fertilizers.

How would I know which size to use?

The perfect choice depends on your flow. For a fairly normal amount of flow, you may use our Regular variant and for heavy flows, you may use our Overnight variant.

Will there be any side effects ?

Since our sanitary pads are made entirely of natural ingredients and is dermatologically tested, side effects would be rare. This also depends on how sensitive your skin may be. For more clarity, you can always contact a doctor for the same.

PANTY LINERS:

How to use?

1. To expand the folded sanitary pad; from right to left and then the other part from left to right.

2. Release the sheet from the back of your sanitary pad and place it on your  undergarment.

3. At the time of disposal, please find a newspaper or a brown bag to wrap it in.

What is it made of?

The make of our panty liners include a 100% organic cotton top sheet for comfort. It also has other natural biodegradable ingredients such as certified bamboo fibre. 

Will I get any rashes after using it?

This product is dermatologically tested. The top sheet of our panty liners is 100% organic cotton. Rashes occur due to plastic components or chemicals in the liners.

Will there be any side effects ?

Since this product is made of natural ingredients and is dermatologically tested the chances of any kind of discomfort are rare. However, you must contact a professional if in doubt.

Tampons:

How to use?

1: Remove the coloured tear tape and unwrap the bottom half of the covering.

2: Carefully unwind the removal cord. While holding the tampon firmly, tug the cord once to ensure that it’s securely attached.
3:
Hold your tampon at the end and remove remaining wrapping.
4:
Insert the tampon with your finger into vagina and push it with the upper rounded top at an angle as far back as possible.
5:
Relax and gently pull the removal cord diagonally downwards so that the tampon slides out.

What is it made of?

The tampons are made of 100% organic cotton for maximum comfort. There are no dyes, bleach, chlorine or chemicals of any kind used in the manufacturing of this product. They are dermatologically tested.

Will there be any side effects ?

Our products are made keeping in mind everyone's skin type. This product is dermatologically tested to ensure it has no side effects whatsoever. If you have extremely sensitive skin, please consult a doctor before purchase.

How would I know which size to use?

For tampons, always use a size lesser than your flow. For example, if you're someone who has a heavy flow, a regular tampon would be the perfect fit. It'll keep from drying up too much.

Can I pee while using it?

You don't have to necessarily dispose it everytime you pee. It's safe. However, always remember to dispose it off every 3-4 hours regardless.

Cramp Relief Roll On:

How to use?

  1. Roll on gentle strokes over the affected areas
  2. Use a maximum 3 ml in a period of 12 hours
  3. To be used externally on skin only
  4. Do not apply near genitals
  5. Wait few minutes after application for relief
  6. Can be applied over Lower Abdomen, Lower Back & Thighs

What is it made of?

This is a 100% ayurvedic roll on. It's made with the goodness of Satva Pudina and Eucalyptus Oil extracts.

Will there be any side effects ?

The roll on consists of only herbal ingredients and is made for all. In case of sensitive skin, please consult a doctor before purchase.

Will it work for excessive pain?

The Cramp Relief Roll On is known to work better for low and moderate pain.

Natural Intimate Wash:

How to use?

1 - Pour a few drops on to your hand to form lather
2 - Apply to external vaginal area
3 - Rinse thoroughly

What is it made of?

The all natural intimate wash is rich in botanics. It includes tea tree essential oil, Palasa, Witch Hazel and Lemongrass.

Are there any chemicals in it?

There are no chemicals in our all natural acohol free intimate wash.

Will there be any side effects ?

Our product's make is completely natural. However, for sensitive skin please consult a doctor.

Intimate Wipes:

How to use? 

Pull out the all natural intimate wipe and gently cleanse your intimate from front to back. Please dispose after one time use.

What is it made of?

They are made from viscose making them extremely soft and comfortable to use. Includes tea tree essential oil.

Are there any chemicals in it?

Pee Safe's wipes are made of natural ingredients and are alcohol free. Completely free from chemicals.

Will there be any side effects ?

Our product is dermatologically tested for all skin types. However, for sensitive skin please consult a doctor before purchase.